uSOURCE FAQs

• Can I make changes to a uSOURCE Purchase Order?
• Are purchases made from uSOURCE subject to BOBIA requirements?
• How can I check the delivery status of my Dell order?
• How do I prevent notification emails going to my junk mail folder?
• Is shipping free for uSOURCE orders?
• What is an Approver?
• An item on my order has been discontinued. What should I do?
• How do I add a substitute item to my order?
• I am having trouble logging in – what should I do?
• What is a Shopper?
• What is a Requisitioner?
• How are my uSOURCE orders paid?
• I’m experiencing technical issues with a Supplier punch-out website. What should I do?
• I don’t know my Purchasing Group. How can I find it?
• How do I know if my order went through?
• How and when should I contact a uSOURCE Supplier?
• I received an invoice through the mail/email for my uSOURCE order. What should I do?
• Can I create a Goods Receipt for an order under $5,000?
• Can I use uSOURCE for CFI-funded purchases?